FAQ

WHAT IS A VIRTUAL 5K?  
A Virtual 5K is an event you can complete Anytime/Anywhere! There isn't a set time or place since virtual 5Ks are meant for you to complete at your convenience and at your own pace.  

HOW DO I SUBMIT MY TIME?
Once you have completed your 5K or 2.5K, please log into your RunSignUp account.  Go to the Drumstick Dash and select Submit Virtual Results. This is where you will enter your time.

IS THERE A SPECIFIC APP WE NEED TO USE TO TRACK OUR TIME?  
You can track your run with any app, watch, or fitness device that you would like.

PACKET PICK-UP INFORMATION: 

Packet Pick-up will take place at Performance Outfitters during store hours starting on November 14, 2020 - November 29, 2020.  TTHERE WILL BE NO PACKET PICKUP ON THURSDAY, NOVEMBER 26TH AND FRIDAY, NOVEMBER 27TH.  Masks are required while in the store and please practice social distancing.

Performance Outfitters

2205 N Calhoun Road
Brookfield, WI 53005
Phone: 1-262-784-7989


CAN I UPDATE MY SHIRT SIZE AFTER I HAVE RECEIVED IT?  
Once you have received your Drumstick Dash 5K gear in the mail, we are unable to accommodate shirt exchanges. Sorry! 


DO YOU SHIP INTERNATIONALLY?
We do ship to registrants outside the US. We ask that you pay the additional shipping costs.

REGISTRATION & REFERRAL FAQs: 

HOW CAN I RECEIVE ANOTHER COPY OF MY CONFIRMATION EMAIL?
You can resend yourself a copy of your confirmation email from your RunSignUp profile

HOW CAN I FIND MY REFERRAL LINK?
There are 2 different ways you can view your referral link. You can find your unique link in your confirmation email or from your RunSignUp profile - HERE

HOW CAN I SEE HOW MANY PEOPLE HAVE REGISTERED THROUGH MY REFERRAL LINK?
Thank you for referring your friends! You can track your referred registrations through your RunSignUp Profile. Log into RunSignUp and go to Runner Links>>My Referrals


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